FedEx Shipping

Go to fedex.com/locate to find a drop-off location near you. Take the sealed box with your pre-printed return label to any location for safe delivery back to EPC.

CALL Fed Ex at : 1(800)Go FEDEX or 1(800)463-3339

FedEx Representative will ask you the following questions

Tell me what I can help you with today?

• Say “Schedule a Pickup”

Is this a known freight shipment or does any item in your shipment weigh more than 150 lbs.?

• Say “No”

Will that be an express pickup or a ground pickup?

• Say “Ground”

Will you be using a FedEx Account number or using a label or a stamp?

• KEY IN THIS ACCOUNT NUMBER:  “625853796″

You will be asked Your Street Number Only (not Street Name) EX:1234.

If the Street number is not recognized, you will then be asked:

Is this a Residential or Commercial?

For Commercial –  Is the business name for the pickup address the same name associated with the Account number?

• Say “No”

• You will now be sent to a Representative to schedule the pickup.

For Residential

FedEx will now ask for the Zip Code of where the package is located.

FedEx will need the full address of where the package is located

• Street Number & Name along with APT# (If applicable)

FedEx will confirm your address for the pickup

• Contact’s First Name and Last Name (Spelled out)

FedEx will come back with the earliest pickup date they offer, or you can choose a different date.

Once date is confirmed:

FedEx will ask for the Package Count

• Give them the number of boxes

FedEx will ask if the box contains Hazardous Materials (Laptop, iPhone / iPad are NOT hazardous)

• Say “No”

You will get asked if FedEx should go ahead and schedule the Pickup and if ready, say yes, and you will receive a Confirmation#

• Write this down and keep it until the package is delivered.

Please hand the box to a FedEx store employee or delivery driver. Do not leave package unattended for pickup.